Shipping and Delivery
Shipping Cost and Delivery Methods
The shipping cost policy is as follows:
Orders of Sfr. 75.- and above are eligible for free shipping throughout SWITZERLAND.
However, orders below Sfr. 75 will incur a shipping fee of Sfr. 8.90.-, and there is no minimum order requirement.
In the case of orders weighing over 15kg, a bulk order surcharge of Sfr. 5.95 will be applied for each additional 15kg(for the DPD delivery method only).
Shipping methods
Same-Day Delivery - Geneva
If you place your order before noon, you will receive same-day delivery before 9 pm (Monday to Saturday) in Geneva
Click & Collect - Geneva
You can pick up your order from our Geneva Madhura Shop located at Servette, Rue Liotard 56, 1202 Genève. Orders placed by 5:00 PM can be collected until 7:00 PM. We will send you an SMS once your order is ready for collection. This service is available from Monday to Saturday, excluding Geneva public holidays.
Next-Day Delivery - Throughout Switzerland - Monday to Friday
If you wish to receive your order on the next working day across Switzerland, place it before noon. Please note that orders placed on weekends will be dispatched on the following working day and will be delivered the next working day. We have partnered with DPD for this service, which offers reliable 24-hour parcel tracking and updates to keep you informed of your delivery's status.